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Troubleshooting tools and help

Virtual repair tool

Detect and fix Internet, Fibe TV and Home phone issues with Virtual repair.

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MyBell app with VIrtual Repair Tool QR code

Download the MyBell app to use Virtual repair.

See how Virtual repair works.

Note: the video shows screens from the mobile app that are used as examples only.

Internet troubleshooting tools

Outage check

Check for service outages in your area and get updates on the current status.

Access modem settings

Access and manage the settings on your modem.

Reboot your modem

Fix most Internet and Wi-Fi issues by rebooting your modem remotely.

Troubleshoot your Wi-Fi

Follow a step-by-step guide to troubleshoot and optimize your home Wi-Fi.

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