Troubleshooting tools and help

This tool will:

• Detect any problems with your Internet, Fibe TV and Home phone services
• Reboot your modem and TV receiver(s)
• Confirm the Bell hardware and network outside your home is working
• Open a repair ticket if a technician follow-up is required

This support page includes:

• How to use a Bell Calling Card or Prepaid Calling Card
• International calling codes

This support page includes:

• Guides that explain how to use each calling feature
• Links to troubleshooting tips

This step-by-step guide will help you:

• Plan your wiring installation
• Locate underground Bell cables and network interface devices
• Get tips for installing jacks

Visit the Home phone support section for more hints, tips and troubleshooting articles.