Troubleshooting tools and help
Home phone troubleshooting tools
Virtual repair tool
Detect and fix issues with your Bell Internet, Fibe TV and Home phone services.
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Virtual repair tool
This tool will:
- Detect any problems with your Internet, Fibe TV and Home phone services
- Reboot your modem and TV receiver(s)
- Confirm the Bell hardware and network outside your home is working
- Open a repair ticket if a technician follow-up is required
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Long distance and calling cards
This support page includes:
- How to use a Bell Calling Card or Prepaid Calling Card
- International calling codes
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Calling features
This support page includes:
- Guides that explain how to use each calling feature
- Links to troubleshooting tips
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In-home phone wiring
This step-by-step guide will help you:
- Plan your wiring installation
- Locate underground Bell cables and network interface devices
- Get tips for installing jacks
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Home phone support
Visit the Home phone support section for more hints, tips and troubleshooting articles.