I cannot find a specific channel on my Bell Fibe TV
LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT
Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.
My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.
Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:
damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
merely discharged and can be recharged and returned to service;
in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
not owned by the Purchaser.
Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).
Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.
Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.
More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.
Recycling instructions Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.
April 23, 2017 Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility, Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3
There are many reasons why a channel cannot be found. To restore a missing channel, try the following:
If the channel still does not appear in the guide, then perhaps it’s simply not available on Bell Fibe TV. The channel could either no longer be available or has not yet been launched. In some cases, we cannot offer the channel because we don’t yet have an agreement with the broadcaster.
Fibe TV is regularly adding new channels and the one you’re looking for may become available shortly.
Check for customizations to your guide
Much like the favourites, you can customize the actual channel guide by removing from view the channels you are not subscribed to or do not watch.
To restore a channel that was removed from view:
Press the MENU button on your remote control.
Using the arrow keys, scroll right until you highlight Settings.
Scroll down and select Menu and guide.
Select Customize channel guide in the menu that drops down.
Scroll down the list to find the channel that’s missing from the guide. Tip: Select View unchecked to get a shorter list to scroll.
Once you have found the channel, press SELECT to add a check mark next to it.
Select Save to finish customizing the guide.
Press GUIDE and check that the channel you were looking for is now back on the guide.
If you can see the channel you’re looking for in the guide, but can’t view its programming, it means you are not subscribed to this channel. To subscribe, please follow these instructions.
Turn off the favourites view
To make the channel listing more manageable and easier to navigate, many viewers create a favourites list with only the channels they are subscribed to, or watch most often. Since that list is not updated automatically, any new channels that Bell Fibe TV adds to its lineup will not be included.
To see all the channels that Bell Fibe TV offers, press the green FAVOURITES button on your remote to toggle the favourites off while you’re in the channel guide.
If the channel still does not appear in the channel guide, your receiver may not have the most up to date channel listing in its memory. You can force your receiver to refresh its listing by restarting it.
Note: Always begin with the main HD PVR receiver.
Press and hold the POWER button on the receiver for 5 seconds (until the red, green and blue lights start blinking).
Wait for the TV service to come back to normal.
Repeat for each receiver.
After restarting all of your receivers, check to see if you can see the channel you are looking for in the guide. If the channel is still missing after following these steps, please contact us.