Step 1 of 9
Launch the MyBell app on your device.
Note: only the account holder can use Data manager to set, change or disable data blocks.
Note: only the account holder can use Data manager to set, change or disable data blocks.
Step 2 of 9
If you’re connected to the Bell Mobility network, you will be logged in automatically to your Mobility services.
If you do not see your other services, you will have to log in using your MyBell username and password. To do so, touch the Profile icon (top-right corner) and select Log in.
If you do not see your other services, you will have to log in using your MyBell username and password. To do so, touch the Profile icon (top-right corner) and select Log in.
Step 3 of 9
Touch Usage.
Step 4 of 9
Touch Data Manager.
Step 5 of 9
To block a subscriber’s access to data, touch the toggle beside the subscribers' phone number.
Step 6 of 9
Choose one of the options from the list, then touch Apply. Once a subscriber’s data is blocked, they won’t have access to any features or applications that require cellular data (email, music/video streaming, etc.) unless they connect to Wi-Fi.
Step 7 of 9
While a data block request is processing, it may appear as pending. After a few seconds the screen will auto-refresh to show the updated block status.
Step 8 of 9
When data is blocked, the status will switch to Data is blocked, with the unblock time indicated. The subscriber will receive a text message saying that their data is blocked.
Step 9 of 9
To disable or change a block, touch the toggle. The subscriber will also receive a text message to inform them when you change or disable a block.
