Understanding cybersecurity risks

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• Reasons to be careful online
• Who criminals target
• Common types of attacks
• Bell’s commitment to you

Understanding computer viruses and malware

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• What are viruses, worms and Trojans?
• What is spyware?
• What are hackers?
• What are cookies?
• What are pop-ups?

Safely using the Internet

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• Protecting yourself online
• Understanding social engineering
• Safe Internet browsing
• Safe social networking
• Protecting kids

Email safety

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• Your email
• What is phishing?
• What are junk mail and spam?
• The difference between phish and spam
• Laws related to SPAM
• What is email harassment or cyberbullying?
• What is misdirected email?

Safe texting

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• What is smishing?
• Texting sensitive images
• Unsolicited text messages

Fraud and suspicious calls

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• Understanding fraud
• Recognizing fraud
• Understanding vishing
• Identity theft
• Common scams
• Dealing with fraud
• Stop telemarketing calls

Using passwords effectively

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• Compromised passwords
• Good password practices
• Password diligence

Reporting security issues

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• Reporting potential security issues
• Phishing emails
• Phishing or spam messages (SMS/MMS)
• Ransom threats
• Telemarketing, email or Internet fraud or identity theft
• Threats to minors
• Stolen or lost phones or SIM cards