I’ve reached my credit limit and my service has been suspended

The fastest way to restore your service is to make an immediate payment with your credit card or a prepaid credit card online or on your mobile phone / smartphone.

You can also make a payment over the phone. Contact us to learn more .

If your payment brings you below your credit limit, your service will be restored within 30 minutes of us receiving it. If you have a phone with a SIM card, you will need to turn the phone off then on again to restore service. You will receive a text message confirming your phone is ready to use.

I don't have a credit card. What other payment options are available?

Please note that your account will only be restored after payment is received and if the amount is enough to bring your balance below your credit limit.

For more information, please see the payment processing times for different payment methods.

If you received a denial notice from Bell Satellite TV and/or you had a payment arrangement with our Credit Services department, you can notify us when you've made a payment. Log in to MyBell, register for our e-bill service, then select Notify Bell of a payment.

If you received a denial notice and would like to discuss options for paying your bill, please contact an accounts receivable representative at 1 866 244-0741 from Monday to Friday, between 8 a.m. and 6 p.m.

Disconnection of services for non-payment

If your services have been disconnected for non-payment, please contact an accounts receivable representative at 1 800 361-2613 from Monday to Friday, between 8 a.m. and 6 p.m. to arrange to have your service re-established.