Crave™ offers series and movies, including originals from Crave, HBO, HBO Max and Showtime, as well as the entire HBO library and Hollywood blockbusters. Enjoy shows in both English and French all available on demand with your Bell TV service and the Fibe TV app.
LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT
Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.
My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.
Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:
- damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
- merely discharged and can be recharged and returned to service;
- in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
- not owned by the Purchaser.
Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).
Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.
Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.
More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.
Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.
April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3
Crave™ offers series and movies, including originals from Crave, HBO, HBO Max and Showtime, as well as the entire HBO library and Hollywood blockbusters. Enjoy shows in both English and French all available on demand with your Bell TV service and the Fibe TV app.
View frequently asked questions about Crave™.
Fibe TV customers
You have multiple options to locate the content.
For English content:
-
Press your remote’s on demand button (or navigate to the On Demand section in the menu), navigate to the Crave & more category and select Crave™.
- Go to channel 1310 (HD) or 310 (SD) and press SELECT on your remote.
-
Press your remote’s apps button (or navigate to the Apps section in the menu), navigate to the Crave app and select it.
The first time you use the Crave app you will need to log in using your MyBell username and password.
Don’t have a username? Register for MyBell.
Learn more about the Crave app.
Note: when you watch Crave from the app, it will count toward your monthly data usage.
For French content:
-
Press your remote’s on demand button (or navigate to the On Demand section in the menu), navigate to the French - Crave & more category and select Crave FR.
- Go to channel 1159 (HD) or 159 (SD) and press SELECT on your remote.
-
Press your remote’s apps button (or navigate to the Apps section in the menu), navigate to the Crave app and select it.
The first time you use the Crave app you will need to log in using your MyBell username and password.
Satellite TV customers
Crave™ is available on receiver models 9241, 9400, 9500 or 7500 (check the front of your receiver for the model number) connected to high-speed Internet (2 Mbps download speed or faster).
Customers with a 9241 or 9400 receiver will need an Internet connector to access the on-demand content. Learn more about Internet connectors.
If you don’t have one of the compatible receivers, you can access Crave with the Fibe TV app.
To locate the Crave content on your receiver:
For English content:
- Launch the On Demand service using one of the following methods:
- Press the On Demand or Movies button on your remote control (or iTV on older remotes).
- Tune in to channel 1000 (HD) on the on-screen guide.
-
Press Menu on your remote and select On Demand.
- Navigate to the Crave & more category and select Crave™.
For French content:
- Launch the On Demand store using one of the following methods:
- Press the On Demand or Movies button on your remote control (or iTV on older remotes).
- Tune in to channel 1800 (HD) on the on-screen guide.
-
Press Menu on your remote and select On Demand.
- Navigate to the French - Crave & more category and select Crave FR.
The best way to access all your content is through the Fibe TV app, available on a variety of devices.
To locate the Crave™ content in the Fibe TV app:
- Log in to the app using your MyBell username and password.
- Select the Shows
icon at the bottom of the screen.
- Select Channels
- Select the Crave logo in either in the English or French section depending on the language desired.
Don’t have a username? Register for MyBell.
Learn more about the Fibe TV app.
You can also watch Crave content through the Crave™ app. Learn more about the Crave app.
Note: when you watch Crave™ over Wi-Fi or a mobile network, it will count toward your monthly Internet or mobile data usage.
You can watch Crave™ on a computer using most web browsers.
- Go to tv.bell.ca and log in using your MyBell username and password.
- Select Shows.
- Select Channels.
- Select the Crave logo in either in the English or French section depending on the language desired.
Note: watching Crave™ on your computer will count toward your monthly Internet usage.
Don’t have a username? Register for MyBell.
You can also watch Crave content through the crave.ca website.
If you are experiencing technical or playback issues, such as those listed below, please contact Crave™ at help@crave.ca or 1 888 272-8388.
- Unable to download the application or access the website
- Unable to access login screen
- Incompatible device
- Unable to view video
- Video quality issues
- Player functions are not working
- Browser and OS issues
- Parental control issues
View frequently asked questions about Crave™.
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