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How to set up password recovery on my Home Hub 3000 modem

Internet support

Step 1 of 9

Open a web browser.

Open a web browser.

Step 2 of 9

Enter the following in the address bar:

  • When connected to the Internet, enter “ bell.ca/mymodem ”.
  • If you’re not connected, enter “ 192.168.2.1 ”.

Enter the following in the address bar: When connected to the Internet, enter “bell.ca/mymodem”. If you’re not connected, enter “192.168.2.1”. /><img src=Enter the following in the address bar: When connected to the Internet, enter “bell.ca/mymodem”. If you’re not connected, enter “192.168.2.1”.

Step 3 of 9

Click on Modem preferences.

Click on Modem preferences.Click on Modem preferences.

Step 4 of 9

If prompted, enter the administrator password. Unless you have changed it, the default password is the serial number located on the sticker on the back of the modem.

If prompted, enter the administrator password. Unless you have changed it, the default password is the serial number located on the sticker on the back of the modem.If prompted, enter the administrator password. Unless you have changed it, the default password is the serial number located on the sticker on the back of the modem.If prompted, enter the administrator password. Unless you have changed it, the default password is the serial number located on the sticker on the back of the modem.If prompted, enter the administrator password. Unless you have changed it, the default password is the serial number located on the sticker on the back of the modem.

Step 5 of 9

Under Password recovery, turn on By email or text message.

Under Password recovery, turn on By email or text message.Under Password recovery, turn on By email or text message.Under Password recovery, turn on By email or text message.Under Password recovery, turn on By email or text message.Under Password recovery, turn on By email or text message.

Step 6 of 9

In the Contact information section, enter your email address.

In the Contact information section, enter your email address.In the Contact information section, enter your email address.In the Contact information section, enter your email address.In the Contact information section, enter your email address.

Step 7 of 9

Confirm your email address.

Confirm your email address.Confirm your email address.Confirm your email address.Confirm your email address.

Step 8 of 9

Optionally, you can also enter your mobile number to receive a text message.

Optionally, you can also enter your mobile number to receive a text message.Optionally, you can also enter your mobile number to receive a text message.Optionally, you can also enter your mobile number to receive a text message.Optionally, you can also enter your mobile number to receive a text message.

Step 9 of 9

Click the Save button.

Click the Save button.Click the Save button.Click the Save button.Click the Save button.
  1. Open a web browser.
  2. Enter the following in the address bar:
    • When connected to the Internet, enter “ bell.ca/mymodem ”.
    • If you’re not connected, enter “ 192.168.2.1 ”.
  3. Click on Modem preferences.
  4. If prompted, enter the administrator password. Unless you have changed it, the default password is the serial number located on the sticker on the back of the modem.
  5. Under Password recovery, turn on By email or text message.
  6. In the Contact information section, enter your email address.
  7. Confirm your email address.
  8. Optionally, you can also enter your mobile number to receive a text message.
  9. Click the Save button.