Internet speed test
Measure your Internet speed and find your current maximum download and upload speeds.
For the most accurate results
The speed test measures download and upload speeds, ping and jitter.
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As a rule, Wi-Fi devices, especially if they’re located further away from the modem, tend to be slower than wired devices. Performance will also vary from device to device.
- Use a trusted browser, such as Google Chrome.
- Disconnect other devices before running your test, and make sure no other applications are running.
- Disconnect Virtual Private Network (VPN) connections, as they can influence speeds negatively.
- Stand next to your modem to reduce interference from other devices and electronics.
- To achieve the best results, connect your device via a wired Ethernet connection.
How to read the results
The results indicate the performance of your Bell Internet speed between your device and the speed test server.
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Ping
How quickly your device gets a response after you've sent a request. Measured in milliseconds (ms).
Jitter
How ping varies over time. A high jitter can result in buffering and other interruptions. Measured in milliseconds (ms).
Download
How quickly you pull data from a server on the Internet to your device. Measured in megabits per second (Mbps).
Upload
How quickly you send data from your device to the Internet such as uploading files or video chatting. Measured in megabits per second (Mbps).
Wi-Fi checkup tool
Analyze your Wi-Fi network and get personalized recommendations for optimizing performance on your devices. Fixes most issues in under five minutes.
Can’t scan it? Open or download the MyBell app, select Support on the bottom right of the screen, then Wi-Fi checkup.
Video support
Watch our most recent how to videos
FAQ
For the most accurate results, how should I run the Internet speed test?
The speed test measures your download speed, upload speed, ping (latency) and jitter.
To get the most reliable results:
- Use an up-to-date browser like Google Chrome, Microsoft Edge or Safari.
- Disconnect other devices and close background apps to avoid bandwidth sharing.
- Disable any VPN before testing, as VPNs reduce speed and increase latency.
- Perform the test close to your modem (Home Hub) to reduce signal loss.
- For best accuracy, use a wired Ethernet connection instead of Wi-Fi.
Run the test using the official Bell Internet speed test.
Why is my speed test result lower than the speed in my Internet plan?
When you subscribe to a plan like Fibe 500, the "500 Mbps" refers to the speed delivered to your modem, not necessarily each device.
The Bell speed test:
- Measures speed from the modem to your device
Your device may show a lower speed due to:
- Wi-Fi interference
- Distance from the modem
- The device's own speed limitations
Why do individual devices get lower speeds?
Different devices can show different speeds because your Internet bandwidth is shared between them.
If you're on a 500 Mbps plan and have 5 active devices, each one may get roughly 100 Mbps depending on usage.
- More devices = less bandwidth per device
- Heavy use like 4K streaming or gaming can hog bandwidth
Visit the Bell Internet support page for tips on managing device usage.
Why is my Wi-Fi still slow on some devices?
The speed you experience on a specific device can be limited by the device's own hardware and connection quality. Older computers, phones, or tablets may not support the highest throughput of a modern Internet plan.
Additionally, Wi-Fi quality plays a big role: if a device has a weak Wi-Fi signal (due to distance from the router, walls/interference, or older Wi-Fi standards it uses), its speed will be much lower.
Learn more on how to improve your Wi-Fi performance.
How can I get more speed on each device?
To improve speed:
- Use wired internet for key devices (gaming consoles, work PCs)
- Use Wi-Fi pods to extend signal coverage across your home
- Consider upgrading to a faster Bell Internet plan if you have many active devices
Learn more about Bell Whole Home Wi-Fi pods.
What is the Virtual Repair tool and how do I use it?
The Virtual Repair tool helps fix issues with:
- Home Internet
- Fibe TV
- Home phone
Steps:
- Open the MyBell app
- Log in
- Tap Support (bottom-right)
- Select Virtual repair and follow the steps
It will:
- Check for outages in your area
- Reboot your modem or receiver if needed
- Run a speed test and correct speed if necessary
- Book a technician visit if one is necessary
You can access the tool anytime at m.bell.ca/virtualrepair.
How can I get the best Wi-Fi coverage in my home?
- Place your Home Hub in a central, open spot
- Avoid cabinets or hiding it behind large furniture
- Keep it away from appliances (e.g., microwaves)
Bell also recommends using the Wi-Fi checkup tool in the MyBell app to optimize signal placement.
What can weaken my Wi-Fi signal?
Common causes:
- Cement walls or brick surfaces
- Large furniture or appliances
- Electronics like microwave ovens
- Interference from nearby Wi-Fi networks (e.g., in condos)
Explore Bell's Wi-Fi pods and how to use them.
My Wi-Fi doesn't reach all rooms. What can I do?
Install Wi-Fi pods to extend your network. These create a mesh signal and boost weak zones.
- Plug them into a wall outlet near low-signal areas but where connection to the modem or another pod is strong.
- Seamlessly extend your coverage across floors and rooms
Bell's Wi-Fi pods can be added to most plans for a small monthly fee.
More tools and resources
How to optimize and increase your Internet speed
Virtual repair
Detect and fix problems with Bell Fibe Internet quickly and easily without having to call an agent.
Wi-Fi pods
Enhance coverage throughout your home with Wi-Fi pods
Join the conversation in our community forums
Find even more support by searching topics or posting questions in our forum.
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