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Measure the performance of

your Internet connection

Find your current maximum download and upload speeds.

speedtest

For the most accurate results

The speed test measures download and upload speeds, ping and jitter.

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As a rule, Wi-Fi devices, especially if they’re located further away from the modem, tend to be slower than wired devices. Performance will also vary from device to device.

  • Use a trusted browser, such as Google Chrome.
  • Disconnect other devices before running your test, and make sure no other applications are running.
  • Disconnect Virtual Private Network (VPN) connections, as they can influence speeds negatively.
  • Stand next to your modem to reduce interference from other devices and electronics.
  • To achieve the best results, connect your device via a wired Ethernet connection.
How to understand Internet speeds

How to read the results

The results indicate the performance of the Internet connection between your device and the speed test server.

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Ping

How quickly your device gets a response after you've sent a request. Measured in milliseconds (ms).

Jitter

How ping varies over time. A high jitter can result in buffering and other interruptions. Measured in milliseconds (ms).

Download

How quickly you pull data from a server on the Internet to your device. Measured in megabits per second (Mbps).

Upload

How quickly you send data from your device to the Internet such as uploading files or video chatting. Measured in megabits per second (Mbps).

Wi-Fi checkup tool

Analyze your Wi-Fi network and get personalized recommendations for optimizing performance on your devices. Fixes most issues in under five minutes.

Download the app

Once in the MyBell app, select Support on the bottom right of the screen, then Wi-Fi checkup.

wifi-checkup-QR-code
Scan the QR code to launch it in the MyBell app.

Can’t scan it? Open or download the MyBell app, select Support on the bottom right of the screen, then Wi-Fi checkup.

Wi-Fi checkup tool

Video support

Watch our most recent how to videos

More tools and resources

How to optimize and increase your Internet speed

Virtual repair

Detect and fix problems with Bell Fibe Internet quickly and easily without having to call an agent.

QR code that will open the MyBell app and the Virtual repair tool.
Scan the QR code to launch it from the MyBell app.
Open it in the app
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Wi-Fi pods

Enhance coverage throughout your home with Wi-Fi pods

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Bell Community forum

Find even more support by searching topics or posting questions in our forum.

Visit our community forum Visit our community forum
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