Skip to main content
Billing & Accounts
Log in / Register
Your current region:   Ontario
Select your province or territory below:
Close province setting

MyBell app: How to add funds using a prepaid top up card

Go to Billing & Accounts support

Step 1 of 6

Launch the MyBell app on your device.

Illustration of this step halo_circle_60

Top up my account now

Step 2 of 6

Touch Prepaid charge.

AppPrepaid_landing_EN halo_circle_60

Top up my account now

Step 3 of 6

Touch Top up now.

AppTop_Up_EN halo_circle_60

Top up my account now

Step 4 of 6

Enter your Top Up Pin. Take note of the value of the Top Up after validation. Touch SUBMIT.

MBM_prepaid_top_up_pin_en_04 halo_circle_60 halo_arrow_w halo_arrow_e

Top up my account now

Step 5 of 6

Review the Terms of Service and touch I AGREE.

MBM_prepaid_top_up_pin_en_05 halo_circle_60

Top up my account now

Step 6 of 6

Confirm your new balance. Touch BACK TO MY SERVICES to return to the main page.
Note: If you’re late topping up your account, it will take up to 30 minutes before your device will be ready to use again.

MBM_prepaid_top_up_pin_en_06 halo_circle_60 halo_arrow_w

Top up my account now

  1. Launch the MyBell app on your device.
  2. Touch Prepaid charge.
  3. Touch Top up now.
  4. Enter your Top Up Pin. Take note of the value of the Top Up after validation. Touch SUBMIT.
  5. Review the Terms of Service and touch I AGREE.
  6. Confirm your new balance. Touch BACK TO MY SERVICES to return to the main page.
    Note: If you’re late topping up your account, it will take up to 30 minutes before your device will be ready to use again.