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How to activate an additional receiver

LIMITED WARRANTY – BATTERY FOR BELL FIBRE EQUIPMENT

Limited Warranty. Bell Canada (including Bell Aliant, a division of Bell Canada) (“Bell”) warrants to you as the original purchaser (“Purchaser” or “you”) the battery purchased for the Fibre Equipment (“Original Battery”) for a period of 12 months from the date of purchase of the Original Battery from Bell (“Warranty Period”) when used in the Fibre Equipment (“Warranty”). “Fibre Equipment” means the Home Hub 3000 modem or UPS (uninterruptible power supply), as applicable, provided by Bell in connection with certain of your Bell services. If the Original Battery fails due to a defect during the Warranty Period, Bell will replace the Original Battery with a new or refurbished battery (“Replacement Battery”). Any warranty coverage that remains during the Warranty Period on the Original Battery (when replaced with a Replacement Battery under this Warranty) will apply to the Replacement Battery. No Replacement Battery has any new or separate warranty coverage. Bell reserves the right to limit the number of Replacement Batteries provided to Purchaser during the Warranty Period.

My Battery Isn’t Working. What Should I Do? Ontario and Québec residents please call Bell at 1 866 310 BELL (2355) and residents of the Atlantic provinces please call 1 866 342-7367, so that Bell can confirm that the Original Battery is within the Warranty Period and attempt to diagnose and correct the malfunction over the telephone. Be sure to keep your proof of purchase to establish the date of purchase of the Original Battery; otherwise Bell may have to estimate the date of purchase.

Limited Warranty Exclusions. This Warranty does not cover any Original Battery or Replacement Battery (each, a Battery) that is:

  • damaged due to: abuse, neglect, misuse, accident, theft, vandalism, force majeure events (e.g. fire, flooding, infestation, freezing, power-surge), overcharging or alteration; improper or unauthorized repair, maintenance, installation, set-up or storage; or accessories, wiring or cabling;
  • merely discharged and can be recharged and returned to service;
  • in Fibre Equipment at a location other than a Bell service address or in a modem or device other than the Fibre Equipment; or
  • not owned by the Purchaser.

Exclusive Warranty. To the extent permitted by applicable law (which may vary province to province) and except where prohibited for Québec residents, this Warranty is exclusive and is in lieu of all other warranties, representations, guarantees, terms and conditions, express and/or implied, including merchantability and fitness for a particular purpose. In addition to the rights described in this Warranty, Purchaser may also have other legal rights (which may vary province to province).

Limitation of Liability. To the extent permitted by applicable law and except where prohibited for Quebec residents, Bell's total cumulative maximum liability for negligence, breach of contract, tort or any other claims or causes of action, including fundamental breach, in connection with any Battery or this Warranty is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the purchase price of the Original Battery, and all other damages, including without limitation indirect, special, consequential, incidental, economic, exemplary or punitive damages, are excluded. You may also be subject to other limitations and exclusions of liability, and obligations, as set out in any Bell terms of service that apply to you. These terms survive the expiry of the Warranty.

Severability; Assignment; Effective Date; Agreement. If any provision of this Warranty is unenforceable, all remaining provisions of this Warranty remain in full force and effect. This Warranty is not assignable by Purchaser. Original Warranty applies only to batteries purchased on or after April 23, 2017 until amended or superceded by Bell. You accept the terms of this Warranty on the earlier of the date you receive a copy or use the Original Battery. If you do not agree with the terms of this Warranty, you have 30 days from the date of your original purchase to return the Original Battery to Bell, unused, for a refund.

More Information. For more information, Ontario and Québec residents should visit www.bell.ca/battery or call Bell at 1 866 310 BELL (2355). Atlantic residents please visit www.bellaliant.ca/battery or call 1 866 342 7367.

Recycling instructions
Bell supports provincial battery recycling programs by remitting Environmental Handling Fees for designated products. For more information about the designated battery types and recycling depot locations, please visit the Call2recycle web-site http://www.call2recycle.ca/.

April 23, 2017
Corporate Secretary’s Office of Bell Canada, Bell Satellite TV (Bell ExpressVu), Bell Mobility,
Bell Media and Bell Aliant. 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3

Activating a satellite TV receiver

You can activate up to five (5) additional Bell Satellite TV receivers on your account at no extra cost if they're installed in your home. You'll find more details in the customer agreement.

Make sure that all connections to the satellite dish and TV are complete before activating your receiver.

To activate an additional receiver, you have two self-serve options.

Option 1 - Online

1. Access the System Info screen once you have turned on your satellite TV receiver. You may access System Info by any of the following:

  • Press the System Info button on the front panel of your receiver, if available.
  • Press the Menu button twice on your Bell remote.
  • Press Power on your receiver and then press the up arrow button.

2. On the System Info screen, take note of the receiver and SmartCard numbers.

Note: The receiver number starts with R while the SmartCard number starts with S. You only need the first 10 numbers that appear after R and S.

3. Activate the receiver and SmartCard in MyBell.

a. Log in to MyBell to manage your equipment directly.

b. Scroll down the page and select Activate a receiver.

c. Enter the receiver and SmartCard numbers.

d. Select Submit. The activation is complete.

Option 2 – Over the phone

Note: Make sure you have the 4-digit PIN for your Bell Satellite TV account handy.

1. Call 1 866 353-03341 866 353-0334.

2. Choose the Activate an additional receiver option from the self-serve prompts.

3. Follow the instructions.

Troubleshooting error codes after activation
Activating a satellite TV receiver

You can activate up to five (5) additional Bell Satellite TV receivers on your account at no extra cost if they're installed in your home. You'll find more details in the customer agreement.

Make sure that all connections to the satellite dish and TV are complete before activating your receiver.

To activate an additional receiver, you have two self-serve options.

Option 1 - Online

1. Access the System Info screen once you have turned on your satellite TV receiver. You may access System Info by any of the following:

  • Press the System Info button on the front panel of your receiver, if available.
  • Press the Menu button twice on your Bell remote.
  • Press Power on your receiver and then press the up arrow button.

2. On the System Info screen, take note of the receiver and SmartCard numbers.

Note: The receiver number starts with R while the SmartCard number starts with S. You only need the first 10 numbers that appear after R and S.

3. Activate the receiver and SmartCard in MyBell.

a. Log in to MyBell to manage your equipment directly.

b. Scroll down the page and select Activate a receiver.

c. Enter the receiver and SmartCard numbers.

d. Select Submit. The activation is complete.

Option 2 – Over the phone

Note: Make sure you have the 4-digit PIN for your Bell Satellite TV account handy.

1. Call 1 866 353-03341 866 353-0334.

2. Choose the Activate an additional receiver option from the self-serve prompts.

3. Follow the instructions.


Troubleshooting error codes after activation

Following the activation, it may take 15 minutes to 2 hours for your programming to appear. You may notice the message Attention 129 ( “Please call to synchronize your programming” ) or Attention 128 ( “Your receiver is being authorized” ). If the programming has not loaded after 2 hours, try the steps below.

A. Check the switch

  1. Press the Menu button on the Bell remote control.
  2. Press 6 to go to the System. Setup menu (this appears as Settings on the 9500 model).
  3. Press 1 to go to the Installation menu.
  4. Press 1 to go to the Point Dish screen.
  5. Using the arrow keys, scroll to the Check or Check Switch option on your screen and press the select button.
  6. Using the arrow keys, scroll to Test and press select. Your system is now running the signal test; please wait as this may take several minutes.
  7. Exit the menu

B. Synchronize the programming


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