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My closed captioning is not working on Bell Satellite TV (9500 Whole Home PVR)

9500 - Whole Home PVR

Steps to follow: 6

1.
While watching a live or recorded program, press options on your Bell Satellite TV remote

While watching a live or recorded program, press options on your Bell Satellite TV remoteWhile watching a live or recorded program, press options on your Bell Satellite TV remoteWhile watching a live or recorded program, press options on your Bell Satellite TV remote

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available call customer service at 1 888 759-3474.

2.
Scroll to and select Closed captions.

Scroll to and select Closed captions.Scroll to and select Closed captions.Scroll to and select Closed captions.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available call customer service at 1 888 759-3474.

3.
Scroll to and select On.

Scroll to and select On.Scroll to and select On.Scroll to and select On.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available call customer service at 1 888 759-3474.

4.
Press back/exit to return to your program.

Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks.

Press back/exit to return to your program.Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks.Press back/exit to return to your program.Note: It can take a minute or two before closed captioning appears, and closed captioning does not appear during commercial breaks.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available call customer service at 1 888 759-3474.

5.
If closed captioning is still not working, press menu on your remote. Select Settings, then Preferences, then Closed Caption and then select Reset CC Defaults.

If closed captioning is still not working, press menu on your remote. Select Settings, then Preferences, then Closed Caption and then select Reset CC Defaults.If closed captioning is still not working, press menu on your remote. Select Settings, then Preferences, then Closed Caption and then select Reset CC Defaults.If closed captioning is still not working, press menu on your remote. Select Settings, then Preferences, then Closed Caption and then select Reset CC Defaults.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available call customer service at 1 888 759-3474.

6.
To confirm that closed captioning is now working, press info on your remote. (CC) should be displayed at the end of the program description.

To confirm that closed captioning is now working, press info on your remote. (CC) should be displayed at the end of the program description.To confirm that closed captioning is now working, press info on your remote. (CC) should be displayed at the end of the program description.To confirm that closed captioning is now working, press info on your remote. (CC) should be displayed at the end of the program description.

Note: If closed captioning is not available, try selecting another channel (remember to exit from the program info). If closed captioning is still not available call customer service at 1 888 759-3474.