How to reconnect your doorbell cameras
Wi-Fi reconnection instructions for cameras directly connected to a modem. Please call support if your camera is connected through a gateway.
Doorbell camera
Follow these steps to reconnect your doorbell camera.
- Press then Doorbell button on the doorbell camera for 60 seconds until the light flashes red and green. Release the button.
- Log into your Bell Smart Home app.
- At the top left of the screen, tap the three vertical bars to open the menu.
- Tap on Doorbell Camera.
- Tap Begin.
- Tap Next.
- Enter the camera name and tap Next.
- Close the app and go to your mobile device’s Wi-Fi settings.
- Tap to select the SkyBell network.
- Once connected to the SkyBell network, go back to your Bell Smart Home app to complete the installation.
- Tap Next.
- Select the Wi-Fi network that the doorbell camera is on.
- Enter the Wi-Fi password.
- Tap Done.
- A configuration message will appear. Tap Enable.
- Enable Doorbell Call.
- A "Success" message appears on the screen.
- Tap Done. Your doorbell is ready to use.