What self serve tasks can I do by phone?
You can access the top self-serve activities by dialling *611 free from your mobile phone or 1 800 667-0123 from a home phone.
| The automated system will provide you with: |
|---|
| Account balance |
| Unbilled usage information (current up to the last 24 hours) |
| Credit card payment option |
If you have a prepaid phone you can access the self-serve options below by dialling #321 free from your mobile phone or smartphone or by dialling 1 888 537-9999 from a landline phone. Follow the prompts to get information and make changes to your account.
| When you press: | The automated system will: |
|---|---|
| 1 | Allow you to add funds to your account or subscribe to a top up program |
| 2 | Provide you with your account balance and expiry date |
| 3 | Provide you with your usage information on your additional options |
| 4 | Provide you with general information on features, or activate features on your account |
| 5 | Tell you what's new at Bell Mobility or provide answers to FAQs |
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