How to change my Bell Mobility rate plan online

Policies

You can change your Bell Mobility monthly or Prepaid plan in MyBell. Follow the on-screen instructions to browse options and change your plan. You’ll also be able to review and change your features. See step-by-step instructions for changing your plan.

If you receive an error message while changing your plan, please contact us.

Important information about rate plan changes

Prepaid plans:

You can choose whether the change will take effect immediately or at the start of your next billing period.
To complete the change, you must have enough funds on your account for the new plan.

Monthly plans:

You can choose whether the change will take effect immediately or at the start of your next billing period. Until then, your current rate plan and included features remain in effect.
You cannot change your rate plan while a device upgrade request is in progress. Once you activate your new device, you can change your plan.
You cannot change from a monthly plan to a prepaid plan and vice versa.
If you're currently on a rate plan that's been discontinued, you won't be able to get it back once you change it.
When your contract expires, you don't have to do anything. You can keep your current rate plan as long as it's still in our billing system.

Learn about the changes to look for on your next bill.