Fibre jack
Self-install | Bell Support
Installing your Bell services
You are moments away from enjoying your new services.
Scan to get step-by-step setup instructions in the MyBell app.
Get step-by-step setup instructions in the MyBell app.
- Track your order.
- Manage appointments, subscriptions, bills and services – all in one.
What to expect:
If equipment was shipped:
- Set up your equipment once it arrives.
If a technician appointment was scheduled:
- The technician will connect your home to the Bell network, install and activate a jack, and provide your equipment.
- After the visit, you can set up your equipment and start using your services.
If you picked up your modem at a Bell store:
- Set up your equipment immediately and start using your services.
- Continue to the setup instructions on this page.
Once you’ve received your equipment, let’s get started.
Unpack your equipment
Depending on your services, your self-installation kit could include the following:
Modem
Fibre cable with green end
Wi-Fi pods, if ordered
TV receivers
Power supplies
HDMI cables
Remote controls
Choose the modem you received
Locate your connection point
You can have one of two connection points shown below
Your connection point can be found anywhere in your home. Check on walls around the height of power outlets. It may have a Bell logo.
Examples of connection points:
Fibre jack with cap
Locate your connection point
You can have one of the connection points shown below. Look for Bell stickers or icons indicating phone or Internet service.
Your connection point may include:
- One phone port and one or two Internet ports
- Ports arranged horizontally or vertically
Examples of connection points:
1 jack with 2 ports
2 jacks, 1 port each
2 jacks, double + single ports
1 jack with 4 ports
Video instructions
Follow the instructions in the video below to connect your services quickly and easily.
Was your installation successful?
Video instructions
Follow the instructions in the video below to connect your services quickly and easily.
Was your installation successful?
You're done!
You should now be able to use your services.
Was this step-by-step guide helpful?
If you need more help
Our technical experts are available to assist you.
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