Programming, fixing or replacing your Bell Fibe TV remote

Check your receiver

First, let’s make sure the problem is not related to your receiver.

What to do:

1. Power on your TV and receiver if not already on.
2. Press the MENU button on the top right corner of your receiver.

Check your receiver

First, let’s make sure the problem is not related to your receiver.

What to do:

1. Power on your TV and receiver if not already on.
2. Press the multi-function button on the side of your Fibe TV Box.
3. A menu should appear on your TV screen.

Check your receiver

First, let’s make sure the problem is not related to your receiver.

What to do:

1. Power on your TV and receiver if not already on.
2. Press the MENU button on your receiver.

Make sure Bluetooth is enabled

To use the Bluetooth® Slim remote with a 4K Whole Home PVR, Bluetooth must be enabled on the PVR.

What to do:

1. Locate the Bluetooth light on the front of your PVR.
2. Make sure it is blue.

Check the battery level of the remote

If your remote control is not responding or functioning as expected, you should replace your batteries.

What to do:

1. Press the MENU button on the top right corner of your receiver (you can also use the remote if possible).
2. Navigate to Settings > Remote control > Remote control information.
3. Look under battery level.
   • If it is below 30%, you should replace your battery.
   • If it is above 30%, the batteries should be working properly.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press and hold the mute button in upper left of remote for 3 seconds.

• If the TV LED light flashes green 3 times, the batteries are functioning.
• If the BELL LED flashes red 3 times or no light flashes, the batteries are not functioning.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press the Bell button and then the Menu button on the remote a few times.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

1. Press the Guide button on your remote.
2. Check if the Bell LED lights up when pressed.

3. Look at your TV and see if the guide appears on the screen.

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press and hold the mute button in upper left of remote for 3 seconds.

• If the TV LED light flashes green 3 times, the batteries are functioning.
• If the Bell LED flashes red 3 times or no light flashes, the batteries are not functioning.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press the Bell button and then the Menu button on the remote a few times.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

1. Press the Guide button on your remote.
2. Check if the Bell LED lights up when pressed.

3. Look at your TV and see if the guide appears on the screen.

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Pair the Bluetooth remote to the 4K Whole Home PVR

If you lost Bluetooth communication, follow these steps.

What to do:

1. Ensure there is a clear line of sight between the remote and the 4K Whole Home PVR. This is only required during pairing.
2. Press either the Bluetooth button on the back of the receiver or press any button on your remote while pointing it towards the PVR. The Bluetooth light on your receiver blinks blue.
3. Try controlling your PVR to see if it is responding.
4. Wait 30 seconds for your remote to be paired.
5. The Bluetooth light on your receiver will turn solid blue to indicate your remote is paired.
6. Press the Guide button using the remote and see if it appears.

Pair the voice remote to the Fibe TV Box

If your remote is not paired, you’ll typically see instructions on your TV screen. Try the following if that’s not the case.

What to do:

1. Press the multifunction button on the side of the Fibe TV Box and select Un-pair remote.

   The Fibe TV Box automatically detects when the remote is unpaired and will display a notification on your TV screen over any running application or live TV.

2. Press and hold the Play/Pause and Home buttons together for 3 seconds until the LED light on your remote blinks red.
3. Press the Guide button and see if it appears.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press and hold the mute button in upper left of remote for 3 seconds.

• If the TV LED light flashes green 3 times, the batteries are functioning.
• If the Bell LED flashes red 3 times or no light flashes, the batteries are not functioning.

Confirm remote pairing

Let’s make sure the remote is still paired to the receiver.

What to do:

1. Press the info button on the Bluetooth Slim remote.
• See if the Bell or Fibe light turns red.
• If the Bell or Fibe light on the top of the remote turns green, it is not paired with the receiver

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Restart your receiver

Restarting the receiver sometimes fixes connection issues with the remote control.

The Bluetooth remote kit is required

Make sure that the Bluetooth® adapter is connected to the USB port on your receiver.

Install the Bluetooth® remote kit

For the installation, you’ll need the Bluetooth remote kit, which includes the Bluetooth Slim remote and an adapter. The Fibe TV receiver must be connected to your TV.

What to do:

Note: ensure there is a clear line of sight between the remote and the Bluetooth adapter.
1. Make sure that the Bluetooth adapter is connected to the USB port on your receiver.
2. Press the SELECT button on the remote while pointing it towards the Bluetooth adapter. Wait 30 seconds for the pairing to complete.
3. Press the Guide button and see if it appears.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

1. Press the Guide button on your remote.
2. Check if the Bell LED lights up when pressed.

3. Look at your TV and see if the guide appears on the screen.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press and hold the mute button in upper left of remote for 3 seconds.

• If the TV LED light flashes green 3 times, the batteries are functioning.
• If the Bell LED flashes red 3 times or no light flashes, the batteries are not functioning.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press and hold the mute button in upper left of remote for 3 seconds.

• If the TV LED light flashes green 3 times, the batteries are functioning.
• If the FIBE LED flashes red 3 times or no light flashes, the batteries are not functioning.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press the Bell button and then the Menu button on the remote a few times.

Check the batteries

The remote might be slow or unresponsive if the batteries are running low. Start by checking the battery level in your remote to see if it's causing it to work improperly.

What to do:

Press the Bell button and then the Menu button on the remote a few times.

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Replace the batteries

Remove the old batteries and insert new ones. Make sure they're inserted in the right direction according to the polarity.

Program the Voice remote to control your TV

Follow the pairing instructions to set up your Fibe TV Box.

What to do:

1. Select Settings from the home screen.
2. Scroll down to the Support section and select Remote Settings.
3. Select Setup.
4. Press the mute button on your remote.
5. If the sound on your TV is muted, select Done.
   • If the sound on your TV isn’t muted, select Try again. Repeat until you’re able to mute your TV.
6. Press OK on your remote again to exit.

The Bluetooth remote kit is required

Make sure that the Bluetooth® adapter is connected to the USB port on your receiver.

Program the Slim remote using a universal code

What to do:

1. Press and hold the OPTIONS button for 3 seconds until the TV light flashes twice.
2. Enter 0001 universal code using your remote. You must enter the code within 10 seconds.
3. Press and hold the POWER button. The TV light will slowly flash as it cycles through all the TV manufacturer codes until the TV turns off.
4. Once your TV turns off, release the POWER button and press SELECT. The TV light will flash twice to confirm it has been successfully programmed.
5. Test the TV commands (volume, power).

Program the Bluetooth remote to control your TV

If the Bluetooth remote no longer controls your TV, follow these steps.

What to do:

1. Check for a blue light on the front of your 4K Whole Home PVR to confirm that the remote is paired with it.
2. On your Bluetooth Slim remote, press Menu, and then select Settings.
3. Scroll to Remote control and select Remote setup.
4. Select Start setup and follow the instructions on the screen to complete TV programming.
5. Once completed, the Pairing complete screen appears.
6. Test the remote by pressing the mute button: if the TV is muted, select Done.

Program the MxV3 remote using code search

What to do:

1. Press and hold the TV mode button. While keeping it pressed, press SELECT.
2. Release both buttons. All the mode buttons will flash and then TV will stay lit.
3. Press the power button repetitively until the TV turns off. Once your TV has turned off, press SELECT to save the code.
4. If successful, the mode key will turn off.
5. Test the TV commands (volume, power).

Note: if the TV commands are still not working, try the manual programming using a TV code specific to your TV.

Find your TV's programming code

Select your TV’s brand from the drop-down list below to get 4-digit codes that are associated with your TV. We’ll use these codes to program your remote.

Unable to find TV brand

If you were unable to locate your TV brand, you can look up your code manually or choose an automatic code search.

Program the MxV3 remote using a 4-digit code

What to do:

1. Press and hold the TV mode button. While keeping it pressed, press SELECT.
2. Release both buttons. All the mode buttons will flash and then TV will stay lit.
3. Enter the 4-digit code from the previous step using your remote. You must enter the code within 30 seconds.
4. Press the Power buton once. The TV should turn off.
5. Test the TV commands (volume, power).

Program the MxV3 remote using code search

What to do:

1. Press and hold the TV mode button. While keeping it pressed, press SELECT.
2. Release both buttons. All the mode buttons will flash and then TV will stay lit.
3. Press the power button repetitively until the TV turns off. Once your TV has turned off, press SELECT to save the code.
4. If successful, the mode key will turn off.
5. Test the TV commands (volume, power).

Note: if the TV commands are still not working, try the manual programming using a TV code specific to your TV.

Programming the MxV4 remote using code search

What to do:

1. Press and hold the SETUP button until the TV mode button blinks twice.
2. Press the TV button. The button will light up.
3. Press and hold down the Select/OK button.
4. Release the button when the TV turns off. Setup is complete.
5. Press the power or volume button on your remote.
6. Test the TV commands (volume, power).

Note: if the TV commands are still not working, try the manual programming using a TV code specific to your TV.

Find your TV's programming code

Select your TV’s brand from the drop-down list below to get 4-digit codes that are associated with your TV. We’ll use these codes to program your remote.

Unable to find TV brand

If you were unable to locate your TV brand, you can look up your code manually or choose an automatic code search.

Find your TV's programming code

Select your TV’s brand from the drop-down list below to get 4-digit codes that are associated with your TV. We’ll use these codes to program your remote.

Unable to find TV brand

If you were unable to locate your TV brand, you can look up your code manually or choose an automatic code search.

Program the Slim remote using a 4-digit code

What to do:

1. Press and hold the OPTIONS button for 3 seconds until the TV light flashes twice.
2. Enter the 4-digit code from the previous step using your remote. You must enter the code within 10 seconds.

   If correct, the TV light flashes twice. If incorrect, it lights up for 2 seconds.

3. Press and hold the POWER button.
4. Once your TV turns off, release the POWER button and press SELECT. The TV light will flash twice to confirm it has been successfully programmed.
5. Test the TV commands (volume, power).

Program the Slim remote using a universal code

What to do:

1. Press and hold the OPTIONS button for 3 seconds until the TV light flashes twice.
2. Enter 0001 universal code using your remote. You must enter the code within 10 seconds.
3. Press and hold the POWER button. The TV light will slowly flash as it cycles through all the TV manufacturer codes until the TV turns off.
4. Once your TV turns off, release the POWER button and press SELECT. The TV light will flash twice to confirm it has been successfully programmed.
5. Test the TV commands (volume, power).

Program the Slim remote using a 4-digit code

What to do:

1. Press and hold the OPTIONS button for 3 seconds until the TV light flashes twice.
2. Enter the 4-digit code from the previous step using your remote. You must enter the code within 10 seconds.

   If correct, the TV light flashes twice. If incorrect, it lights up for 2 seconds.

3. Press and hold the POWER button.
4. Once your TV turns off, release the POWER button and press SELECT. The TV light will flash twice to confirm it has been successfully programmed.
5. Test the TV commands (volume, power).

Program the MxV4 remote using a 4-digit code

What to do:

1. Press the TV mode button.
2. Press and hold the SETUP button until the TV light blinks twice.
3. Enter the 4-digit code from the previous step using your remote. You must enter the code within 10 seconds.
4. Press the power button on your remote. If the TV turns off, setup is complete.

Programming the MxV4 remote using code search

What to do:

1. Press and hold the SETUP button until the TV mode button blinks twice.
2. Press the TV button. The button will light up.
3. Press and hold down the Select/OK button.
4. Release the button when the TV turns off. Setup is complete.
5. Press the power or volume button on your remote.
6. Test the TV commands (volume, power).

Note: if the TV commands are still not working, try the manual programming using a TV code specific to your TV.

Programming the Nova remote using code search.

What to do:

1. Press and hold the SETUP button until the TV mode button blinks twice.
2. Press the TV button. The button will light up.
3. Press and hold down the Select button.
4. Release the Select button when the TV turns off. Setup is complete.
5. Press the Power button on your remote.
6. Test the TV commands (volume, power).

Find your TV's programming code

Select your TV’s brand from the drop-down list below to get 4-digit codes that are associated with your TV. We’ll use these codes to program your remote.

Unable to find TV brand

If you were unable to locate your TV brand, you can look up your code manually or choose an automatic code search.

Program the Nova remote using a 4-digit code

What to do:

1. Press and hold the SETUP button until the TV mode button blinks twice.
2. Enter the 4-digit code from the previous step using your remote. You must enter the code within 10 seconds.
3. Press the power button on your remote. If the TV turns off, setup is complete.
4. Test the TV commands (volume, power).

Programming the Nova remote using code search.

What to do:

1. Press and hold the SETUP button until the TV mode button blinks twice.
2. Press the TV button. The button will light up.
3. Press and hold down the Select button.
4. Release the Select button when the TV turns off. Setup is complete.
5. Press the Power button on your remote.
6. Test the TV commands (volume, power).