Knowledge Centre

The Bell Companies have long been committed to maintaining the accuracy, confidentiality, security and privacy of your information. National Do Not call List

Learn about the different types of fraud, what to look for and how you can protect yourself when using email.

If you've lost your mobile phone and/or SIM card, you can replace it with another phone or a SIM card and keep the same phone number.First, in order...

Your Bell Mobility service agreement outlines the terms and conditions that govern your relationship with Bell. It covers such topics as services,...

Your browser is important to your computer security. Keep your browser and security systems (anti-virus software, firewalls, etc.) up-to-date.

Whether you use email software like Outlook, Outlook Express or Apple Mail, or read your email online through your browser, it’s important to be cautious. Certain types of email messages and attachments can be risky.

The PIN unblocking key (PUK; sometimes called personal unlocking key) is a master security code for unblocking and resetting the personal...

Learn how to get a credit if you’re ever charged for spam text messages.

Learn about the different payment methods available to you when making purchases on bell.ca.

If your Bell Home phone or Bell Internet services run on fibre-to-the-home technology (FTTH), you may have problems using older equipment designed for regular copper phone lines.