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Internet

Bell Internet usernames and passwords: Wi-Fi password troubleshooting

Modem

How to manage your Wi-Fi password

To learn how to find or change your Wi-Fi password, watch the video above or select Get started for a step-by-step guide.

Do you need help finding the modem administrator or Internet access (b1 number) password?

What do you need help with?

Test Wi-Fi on other devices connected to your home network

Wi-Fi devices

The problem could be related to one particular device on your network. Test the connection on game consoles, smartwatches, phones, tablets and laptops

Are you able to connect to your Wi-Fi network with other devices?

WARNING!

Once you change your Wi-Fi password, you’ll need to update it in all the devices that connect to your Wi-Fi network.

Change your Wi-Fi password

Select your modem below to get instructions on how to do this. You can find out which modem you have in MyBell, in the features section of the Internet overview.

Find your Wi-Fi password

Select your modem below to get instructions on how to do this. You can find out which modem you have in MyBell, in the features section of the Internet overview.

Find your Wi-Fi name and password

Click on a tab below to select your preferred method of finding your Wi-Fi name and password.

Are you now able to connect to your home Wi-Fi?

Find your Wi-Fi name and password

Click on a tab below to select your preferred method of finding your Wi-Fi name and password.

Are you now able to connect to your home Wi-Fi?

Find your Wi-Fi name and password

Click on a tab below to select your preferred method of finding your Wi-Fi name and password.

Are you now able to connect to your home Wi-Fi?

Find your Wi-Fi name and password

Click on a tab below to select your preferred method of finding your Wi-Fi name and password.

Are you now able to connect to your home Wi-Fi?

Find your Wi-Fi name and password

Click on a tab below to select your preferred method of finding your Wi-Fi name and password.

Are you now able to connect to your home Wi-Fi?

Change your Wi-Fi name and password

Click on a tab below to select your preferred method of finding your Wi-Fi name and password.

Are you now able to connect to your home Wi-Fi after changing the password?

Change your Wi-Fi name and password

Click on a tab below to select your preferred method of finding your Wi-Fi name and password.

Are you now able to connect to your home Wi-Fi after changing the password?

Change your Wi-Fi name and password using your browser

IMPORTANT

Once you change your Wi-Fi password, you’ll need to update it in all the devices that connect to your Wi-Fi network.

What to do:

Are you now able to connect to your home Wi-Fi after changing the password?

Change your Wi-Fi name and password using your browser

IMPORTANT

Once you change your Wi-Fi password, you’ll need to update it in all the devices that connect to your Wi-Fi network.

What to do:

Are you now able to connect to your home Wi-Fi after changing the password?

MyBell app: Wi-Fi checkup tool

This tool will analyze your Wi-Fi network and provide personalized recommendations for optimizing performance on your devices.

Fix most issues in under 5 minutes

Scan the QR code to launch the tool

Can’t scan the QR code? To launch Wi-Fi checkup, open or download the MyBell app, select Support on the bottom right of the screen, then select Wi-Fi checkup.

Wi-Fi checkup is only available in the MyBell app. Don’t have the app? To launch the tool, download the MyBell app, select Support on the bottom right of the screen, then select Wi-Fi checkup.

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Virtual repair tool

Detect and fix Internet, Fibe TV and Home phone issues with Virtual repair.

Get started
MyBell app with VIrtual Repair Tool QR code

Download the MyBell app to use Virtual repair.

See how Virtual repair works.

Note: the video shows screens from the mobile app that are used as examples only.

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You should now be able to access your home Wi-Fi.

Thank you for following our Wi-Fi password step-by-step guide.

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If you need more help

Our technical experts are available to continue troubleshooting your Wi-Fi.

Contact us

Contact an agent by chat or phone

Contact an agent by chat or phone

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